Why am I so excited about the FreeFrom Eating Out Awards?
Nathalie Newman has a little boy, Callum, with 13 serious food allergies – so eating out is no longer as simple as it once was.... But with the arrival of the FreeFrom Eating Out Awards, at least it has become possible again!
‘Kids! Grab your things we’re going out for lunch!’
Many will wonder why, as it’s such a common thing to say at the weekends! Well, when you have a child with food allergies, it can be incredibly difficult to eat out safely. Something that we all take for granted, myself included prior to Callum’s diagnosis, suddenly becomes a dangerous undertaking.
Do they cater for allergies?
For the past 2 years I’ve been fortunate enough to be involved in something that truly excites me! Have you heard of the Free From Food and Eating Out Awards?
Being a judge for the Free From Food Awards is an incredible privilege. I absolutely love being a part of such a wonderful event, and I never tire of discovering new and innovative products in the free from market. And as a FreeFrom Food Awards judge, I also get to judge the Free From Eating Out Awards, which, if anything, is even more exciting....
Launched in 2014, the Free From Eating Out Awards have fast become an important fixture in the calendar. Like the Folio Awards, they are judged mainly by people with coeliac disease and/or food allergies (like our family) and it is a chance for cafes, pubs and restaurants to show how good they are when it comes to catering for those on restricted diets.
When entering, you have to be confident in your ability to cater for allergies as there is a rigorous three part judging process.
First you have to fill in a quite complex on line entry form which the judges then use to assess how well the you understand the complexities of catering for those with allergies. It’s also important for you to explain and show what sets you apart from others? How robust is your training for staff? What meals do you offer? Do you understand the implications of cross contamination and the seriousness of what can happen if anything goes wrong? Exactly the concerns I deal with each time we eat out with Callum.
The judges comments are then used to draw up a shortlist which is published to the media – and entrants find out whether they have got through to the next round!
The third part is where the proof is quite literally in the pudding, and the judges visit the shortlisted venues to test them out fully. This stage is done incognito. The purpose of the visit is not only to check out then quality of the food on offer, but to make sure that the allergen control processes described in the entry form really do happen on site.
Then the nervous wait for entrants begins..... The winners are announced two months later at the Food Matters Live event in November. So as you can see, it’s not for the faint hearted. Everyone who enters needs to be confident in their ability to deliver at all levels as they will be scrutinised at every stage!
My experience of 'secret dining' judging...
Callum always wants to be a part of the judging process, and next year I will take him along with me – it will be interesting to see what he thinks – but for this year, we went alone.
I had the pleasure of visiting the very lovely ‘The Old Queens Head’ in Penn, High Wycombe. I took my lovely friend Vicky, who is also a foodie. I could trust her to test them to the fullest, and ensure they delivered what they had promised in earlier rounds of judging.
The bar staff were so excited about being part of the awards, as soon as I mentioned that I was gluten free (remember I had to be incognito), the lady behind the bar started telling me all about how they had been nominated for a special award to do with being able to cater well for allergies. It immediately made me want to see them do even better than they were promising in the first rounds of judging! They were clearly very passionate about their food, who they could cater for, and were open and honest throughout our visit.
The venue itself is beautifully presented, and decorated with a classic, comforting and welcoming décor. Think big, heavy wooden tables and chairs, beautiful artwork on the walls, and inviting sofas and chairs that you know you will sink into. Then came the food!
They have a standard menu, and also a gluten-free menu, a dairy-free menu, and a gluten-free and dairy-free menu. This in itself is impressive, not least because it’s rare to find a pub or restaurant with a dedicated free from menu to this level. Their love of food was very apparent with the seasonal produce used throughout their menus, and indeed there were notices to advise that the menu would be changing to reflect the change in seasonal recipes and the produce available.
Each dish that was brought out was exquisite in both look and taste. The attention to detail was 1st class, as was the presentation.
We had the signature starter of bubble & squeak with oak smoked bacon, free range poached egg and hollandaise sauce.
We were both extremely impressed throughout. The service was superb, as was the food. If I had any questions, there was no hesitation, immediate answers, and a very clear understanding of allergies, cross contamination and also how to be imaginative with free from food to create enticing and delicious menu options.
I quizzed them as to whether they would be able to cater safely for Callum, and they were more than happy to accept the challenge. I have every confidence they will be able to successfully feed him without issue, so I will be returning with the family without my judging hat on.
The Free From Eating Out Awards are now just around the corner, and I for one can’t wait to see how well The Old Queen's Head will have done and who the winners are!
Best of luck to everyone involved, and thank you for leading the way and showing that catering for allergies can be achieved so successfully.